Position Job Title: Courseware Developer - Master of Healthcare Management

Location: Niagara Falls, Ontario

Reports To: Director, Centre for Teaching Excellence & Associate Dean

Rate: $7200 Per Course Developed

Primary Purpose

The University of Niagara Falls Canada is in search of a versatile and experienced Courseware developer for our new Master of Healthcare Management program. As a courseware developer you will report to the Director: Centre for Teaching Excellence (CTE) and work closely with the developing CTE team, including the Senior Instructional Designer, and other academic and administrative units across the UNF community, in the development of interactive and research-grounded multimedia educational elements in UNF courses and programs. The collaborative nature of this work necessitates that the courseware developer must have excellent soft skills to work effectively on project teams to support course and program development. Coupled with these collaborative skills, the courseware developer will bring with them the ability to use their knowledge to innovate, work independently on multiple projects at one time, and lead the CTE team in its development of best practice multimedia development and data gathering strategies to support the advancement of UNF and its technologically grounded programs. They will have strong analytical and problem-solving skills to troubleshoot technical issues and be proactive in their approach to identifying and addressing potential challenges.

Specific Responsibilities

General Duties

Design, develop, and update graduate-level courseware aligned with the learning outcomes of the Master of Healthcare Management program.
Translate faculty-provided content, learning objectives, and assessment strategies into structured, engaging, and academically rigorous online course materials.
Develop course components including modules, lessons, case studies, applied activities, assessments, and learning resources relevant to healthcare management practice.
Support the development of courses covering healthcare systems, health policy, healthcare organizations, leadership, human resources management, health economics, financing, governance, quality, and performance.
Design and develop interactive learning activities, simulations, and assessments that support applied learning and professional skill development.
Utilize eLearning authoring tools and LMS functionality to build multimedia-rich and learner-centred content.
Integrate multimedia elements such as graphics, videos, and interactive components to enhance learner engagement and comprehension.
Manage multiple courseware development projects concurrently, ensuring timelines, milestones, and quality standards are met.
Conduct quality assurance reviews to ensure accuracy, consistency, academic integrity, accessibility, and alignment with program standards.
Develop project plans, track progress, and communicate updates to academic and CTE stakeholders.
Collaborate closely with faculty and academic leadership to ensure courseware reflects current healthcare practices, policy contexts, and industry expectations.
Participate in planning and review meetings, providing recommendations on instructional strategies and course design improvements.
Apply evidence-based instructional design practices and continuous improvement approaches to enhance the learner experience.
Ensure courseware is responsive, functional, and compatible across devices and platforms.
Ensure all course materials comply with accessibility standards and institutional guidelines within the LMS.

Technical Skills

Experience working within a Learning Management System, preferably D2L Brightspace.
Proficiency with eLearning authoring tools used to create interactive and multimedia-rich course content.
Working knowledge of web-based content development using HTML and CSS.
Ability to integrate multimedia, interactive elements, and third-party educational tools into courseware as required.
Understanding of responsive design principles and accessibility requirements in online learning environments.
Familiarity with basic JavaScript or interactive content development is considered an asset.

Course You Can Expect:

Term 1 courses: Health Care Systems, Introduction to Health and Health Care Organizations

Term 2: Leadership and Human Resource Management in Health Care Organizations, Health Economics and Financing, Health Policy and Performance Measurement

Competencies

Demonstrated ability to develop engaging, graduate-level online learning content.
Strong understanding of adult learning principles and professional education.
Ability to write clear, concise, and academically appropriate content for online courses.
Strong interpersonal and communication skills, with the ability to work effectively with faculty and academic leaders.
High level of organization, attention to detail, and quality assurance capability.
Ability to adapt to evolving technologies, healthcare contexts, and program requirements.
Familiarity with UI/UX principles as they apply to online learning environments.

Education And Experience

Graduate degree (Master’s required; Doctorate preferred) in Healthcare Management, Health Administration, Public Health, Health Policy, Business Administration with a healthcare focus, or a closely related discipline.
Minimum 5 years of professional experience in healthcare management, health systems, health policy, healthcare operations, or a related field relevant to graduate-level healthcare education.
Demonstrated experience supporting the development, revision, or delivery of postsecondary or professional-level curriculum, preferably in healthcare management or health-related programs.
Strong subject-matter understanding of healthcare systems, health policy, healthcare organizations, leadership, health economics, human resources in healthcare, governance, quality improvement, and performance management.
Experience applying adult learning principles and online instructional best practices to course or curriculum development.
Experience collaborating with faculty or subject matter experts to translate complex healthcare concepts into structured, learner-focused content.
Experience working in regulated or standards-driven environments such as healthcare or postsecondary education is considered an asset.

Application process

Interested candidates are invited to submit an application, using ONE document that includes a cover letter, resume/curriculum vitae (CV) including evidence of course development experience and scholarly accomplishments, and teaching portfolio (if applicable), as well as the names of three references. A single PDF document is preferred. Note: file maximum of 5MB per attached upload.

Use of AI Disclosure

University of Niagara Falls Canada (UNF), UNF is committed to a fair and transparent recruitment process. While AI tools assist us in identifying and communicating with candidates, applications are reviewed by our dedicated Talent Acquisition team to ensure a thorough evaluation of all candidates.

We value diversity and strive to create an inclusive environment where all individuals have an equal opportunity to succeed. We comply with all relevant laws and regulations in Ontario and adhere to the highest standards of ethical hiring. We are committed to protecting your personal information and ensuring that all data collected during the recruitment process is handled with the highest level of confidentiality.

Diversity, inclusion and equity

The University of Niagara Falls Canada (UNF) is strongly committed to equity, diversity, and inclusivity within its community and especially invites applications from all qualified candidates. Racialized persons / persons of color, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQI+ persons, and others who may contribute to the further diversification of ideas are encouraged to apply.

We recognize that applicants may have had obligations outside of work that have negatively impacted their record of achievements (e.g., parental, elder care, and/or medical). You are not required to disclose these obligations in the hiring process. If you choose to do so, UNF will ensure that these obligations do not negatively impact the assessment of your qualifications for the position.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, please advise jobs@unfc.com to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

We are situated on the traditional territory of the Haudenosaunee, Hatiwendaronk and Anishinaabe peoples. We also acknowledge the many other First Nations, Métis, and Inuit peoples who call this region home.

We commit to building relationships based on respect, reciprocity, and reconciliation as we work, learn, and gather on this land. Furthermore, we acknowledge that the Niagara Region is situated on treaty land, and we stand with all Indigenous peoples, past and present, in promoting the wise stewardship of the lands on which we live.

Learn more about the University of Niagara Falls Canada at our website .

University of Niagara Falls Canada

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Course Developer - Master of Healthcare Management